Recently introduced functionality in our application,

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Kreativ, allows you to easily create three-dimensional photorealistic models of your own rooms, which can then be edited and arranged using  products. Using your smartphone, you can erase the current furniture or leave only a few selected ones, add new ones from , move them, rotate them, making it easier to make purchasing decisions in a way that has never been known before. Other benefits of technology include process automation. For example, in the Remote Customer Meeting Place formerly Domolinia, we have introduced automatic


authorizations and withdrawals of funds. Thanks to the fact that BOTS process  of our clients' transfers, we have freed up the time of our employees who can focus on more complex tasks, e.g. interior planning. Read also: AI in brand communication Saudi Arabia WhatsApp Number and work optimization  interview with Autopay Have you noticed any potential risks associated with introducing AI to  Humanistic and legal risks AI is a dynamically developing technology that is still unregulated and still faces a lack of a clear position among various political and business communities. One of the main risk areas is potential bias, exclusion, and inequalities, e.g., personalizing the offer based on algorithms may not fully respond to the customer's





needs, e.g. based on the history of previous purchases. We want our offer to be available to many different people and respond to their needs at very different stages of life In addition to the global structures and guidelines developed to counteract this type of threats, we also try to build such awareness among our employees. For example, we have recently started a series of training courses for management staff to present them with the opportunities and threats resulting from the use of AI and how we want to deal with them as a company. We strive to lead retail in the ethical use of artificial intelligence. We go beyond the standards of ethical and transparent use of data. Our approach is to give customers control over what data they want to share with us and for what purposes. What data is processed by AI at  An ethical move to data .