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Money. At the same time, hot spots in Harbin this year. Unlike Tuniu and Ctrip, they only posted routes and strategies on Douyin, while Tongcheng went to the airport in person to greet visitors from all directions. (Source: Xiaohongshu) In general, Ctrip is slowly working on various content platforms, while Meituan has not worked hard on content platforms such as Xiaohongshu and Douyin. The reason is also very simple. Meituan itself has "aboriginal people" who are engaged in catering, eating, drinking and having fun, and many people have developed the habit of one-stop ordering from Meituan. According to observations, in addition to where
to travel, Xiaohongshu’s comments about Ctrip, Tongcheng, and Meituan are relatively true, and there is no situation of being negative for the sake of being negative. After reading N negative review posts, the editor Hong Kong Phone Number found that the points of criticism for each company are different. Middlemen steal consumers’ wallets Ctrip, which has million active users, has more positive reviews. In addition to the above-mentioned customer service and after-sales service, in comparison, Ctrip ordinary members can enjoy room upgrades, free breakfast, late check-out, and free cancellation rights.Source: Ctrip, Tongcheng, MeituanThere are relatively many dissatisfaction posts about Meituan, Tongcheng, and Qunar. There are roughly two situations. One is that people arrive at the hotel, but "the room is not available"; the other is that
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the hotel is always about to check in. When checking in, it showed that check-in failed, and a lot of handling fees were charged for canceling the subscription . There were more posts about same-trip related issues. During the search, the editor saw some unexpected comments. A Xiao Hongshu, who works at the front desk of a hotel, explained the current situation of order distribution - the customer placed an order with Meituan on the spot for yuan, and Meituan transferred the order to Ctrip, and the price became yuan. (Source: Xiaohongshu) This makes people puzzled. Why did Fliggy and Meituan give orders to the boss Ctrip? An example from May last year may give us a glimpse of part of the truth. A customer in Shanghai
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